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INSTRUCTORS: 
Douglas D. Gransberg, Ph.D., P.E., F.ASCE

Purpose and Background

The management of quality in both the design and construction process is critical to the built environment. A project owner must ensure it achieves the value for money that it sought when it’s engaged a design consultant and a construction contractor. Ultimately, the quality of the constructed project is what gives it the functionality required to fulfill the requirements of its owner. The design quality management process must ensure that a high-quality set of construction plans and specifications are created, which in turn set the technical requirements and standards for the construction process itself. This course will furnish a foundational knowledge of the key concepts and approaches used to develop the quality management systems necessary validate that the owner has achieved its objectives for the performance of the constructed project.

Benefits and Learning Outcomes

Upon completion of this course, you will be able to:

• Explain the terminology associated with design and construction quality management.
• Describe the roles and responsibilities of the owner, the designer, and the construction contractor in the quality management system.
• Explain the contents of a quality management plan for both design and construction.
• List the differences in the application of quality management approaches used on projects delivered using between alternative delivery methods and those that use the traditional design-bid-build method.
• Define the concept of risk-based quality management from both the industry and owner’s perspectives.

Assessment of Learning Outcomes

Achievement of the learning outcomes by attendees will be assessed through a final exam.

Who Should Attend?

• Design and construction project managers
• Technical support staff
• Construction administrators
• General contractors
• Entry-level and experienced engineers
• Architects and design professionals
• Public or private owners
• Legal Personnel

Pre-requisites

The course is designed for both entry-level and experienced engineering, design, and construction professionals as well as those who are employed by public and private owners.

Course Outline

Module 1: Quality Management System Basics
Lesson 1.1 = Overview of quality management – this video contains a short quiz
Lesson 1.2 = Total Quality Management Theory – this video contains a short quiz
Lesson 1.3 = Quality Management Planning
Lesson 1.4 = Acceptance Planning
Learning Exercise

Module 2: Construction Quality Control
Lesson 2.1 = Submittals and QC documentation – this video contains a short quiz
Lesson 2.2 = Inspection and QC testing – this video contains a short quiz
Lesson 2.3 = Three Phase QC system
Lesson 2.4 = Sampling and assessment
Learning Exercise

Module 3: Design Quality Management
Lesson 3.1 = Design quality administration – this video contains a short quiz
Lesson 3.2 = Design QC – this video contains a short quiz
Lesson 3.3 = Design QA
Lesson 3.4 = Coordinating design with construction quality management
Learning Exercise

Module 4: Quality Assurance
Lesson 4.1 = QA roles in different delivery methods – this video contains a short quiz
Lesson 4.2 = Quality oversight and audits – this video contains a short quiz
Lesson 4.3 = Risk-based quality management
Lesson 4.4 = Quality management case study
Learning Exercise

Module 5 = Final Exam

How to Earn your CEUs/PDHs and Receive Your Certificate of Completion

This course is worth .5 CEUs/5 PDHs. To receive your certificate of completion, you will need to complete a short on-line post-test (final exam) and receive a passing score of 70% or higher.

How do I convert CEUs to PDHs?

1.0 CEU = 10 PDHs [Example: 0.1 CEU = 1 PDH]