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This webinar was co-sponsored by ASCE's Construction Institute (CI) and ASCE Continuing Education

Instructor:  Ryan Ebner

Course Length: 1.5 Hours

The instructor was very good at explaining the content and went through important aspects of documentation that we need to know. Very informative and clearly relayed to the audience. -  Attendee

Purpose and Background

This webinar will describe why the contemporaneous documentation that is created by the stakeholders during the life of a construction project is so important and valuable. The various ways that we document and preserve what occurs during the course of a construction project for posterity will be described, and suggestions for making this documentation more fact-focused and effective will be presented. The webinar will discuss how effective communications and documentation can increase the likelihood of resolving issues in a timely manner and without resort to the claims or litigation process. Real-life examples of both effective and not-so-effective communications will be presented.

Primary Discussion Topics

• Pre-construction documentation
• Standard project documentation (Project Meeting Minutes, Submittal Logs, Daily Reports)
• Communications (Emails, Letters, Schedules and Schedule Updates)
• Inspections, tests, and non-conformance notices
• Oral communications and directives
• Photographs and videos

Learning Outcomes/Benefits

Upon completion of this course, you will be able to:

• Recognize when an event should be documented
• Recognize when a response to other documentation is required
• Draft an effective letter, memo, or email that is neutral in its tone, focused on facts, and omits editorial or inflammatory comments
• Create unbiased meeting minutes
• Complete Daily Reports that accurately recount the what happened on the project
• Better understand the need for a filing system that is used by all and facilitates the retrieval of relevant facts

Assessment of Learning Outcomes

Students' achievement of the learning outcomes will be assessed via a short post-assessment (true-false, multiple choice and fill in the blank questions).

Webinar Outline

• Why good documentation is so important and why contemporaneous documentation is even more important
• Standard records (Meeting Minutes, Logs, Daily Reports)
• Testing and inspections
• Communications (Letters, Emails, Schedules)
• When and how to document oral communications
• Tips for effective photographs and videos

How to Earn your CEUs/PDHs and Receive Your Certificate of Completion

To receive your certificate of completion, you will need to complete a short on-line post-test and receive a passing score of 70% or higher within 1 year of purchasing the course.

How do I convert CEUs to PDHs?

1.0 CEU = 10 PDHs [Example: 0.1 CEU = 1 PDH]